The tutortroops.com website (“Site”) and its tutoring, customized learning, and test preparation services (“Service”) are owned and operated by Tutor Troops, LLC (“Company”).
Company provides this Site to Users seeking tutoring services (“Students”) and to Users seeking to provide tutoring services (“Tutors”), and to any other entity on whose behalf Users accept these Terms. The term “you” or “You” or “User” or “Users” shall refer to Students, Tutors or any person or entity who views, uses, accesses, or browses any content on, and/or creates, uploads, posts, sends, receives or stores content to the Site. These Terms are entered into by and between the Company and you, and you accept them by: (a) accessing or viewing the content of the Site; (b) contracting for tutoring lessons through the Site; (c) registering as a tutor or providing tutoring lessons through the Site (d) using the Site in any other manner; and/or (e) acknowledging agreement with these Terms. Please be advised that if you do not agree to these terms, you may not access, view, or otherwise use the Site.
To the extent that anything in or associated with the Site is in conflict or inconsistent with these Terms, the Terms shall control. Any express waiver or failure to exercise promptly any right under the Terms will not create a continuing waiver or any expectation of non-enforcement. If any provision of the Terms is held invalid by any law or regulation of any government, or by any court or arbitrator, the parties agree that such provision will be replaced with a new provision that accomplishes the original business purpose, and the other provisions of the Terms will remain in full force and effect.
Information we collect
Information you provide to us
Information we collect automatically
Information we collect from other sources
We may also obtain information from other sources in addition to the information we collect through the Service. For example, we may collect information about you from other users, identity verification services, credit bureaus, mailing list providers and publicly available sources. If you log into your account through sign-in services, like Facebook Connect or Google Authenticator, you provide Tutor Troops with permission to access certain information about you such as your Facebook User ID, user profile, friends list, user graph and profile picture. User generated content posted through certain social networking preferences (e.g. pages you “Like” or “Follow”) may be viewed by the general public. Accordingly, Tutor Troops does not ensure the privacy of any PII included in such User generated content.
The Site employs a location feature that automatically collects your geolocation information. In such event, the Service will use and share such location to enable users to determine which users in their network are nearby. Tutor Troops may also use location information to provide information and advertising to users. If you wish to cease the automatic collection of your location information, you may do so by changing the privacy settings on your web browser. For mobile app users, you may also uninstall the app.
Data transmission, storage, and protection
Tutor Troops uses industry-standard 128-bit SSL encryption when collecting and transmitting your information through the Site and the Tutor Troops network (collectively, the “System.”) Once information has been collected, we encrypt sensitive data in our database for added security. Tutor Troops also uses firewalls and hardware monitoring across our System to protect against unauthorized access. Unfortunately, even with these measures, Tutor Troops cannot guarantee the security of PII. By using the Service, you acknowledge and agree that Tutor Troops makes no such guarantee, and that you use the Service at your own risk.
If you choose to pay for tutoring lessons with a credit card, we will collect your name, credit card number, expiration date, and address information associated with the account. All financial information, other than credit card numbers, is stored and encrypted in our System in full compliance with the Payment Card Industry Data Security Standard. Tutor Troops does not store credit card numbers.
If you are a tutor and choose to pay for a background check, we will collect credit card information to order a background check on your behalf. Payment information entered into our System solely to procure a background check will not be stored on our servers.
Use of Personally Identifiable Information
This Service is not intended for use by children under 13 years of age.
Tutor Troops does not knowingly collect personally identifiable information from children under the age of 13. If you are under the age of 13, please do not provide your contact information or any other personally identifiable information to Tutor Troops. If you are the parent or legal guardian of someone under the age of 13 who may have provided us with information without your knowledge or consent, please contact us to have this information removed. All contact, including tutoring sessions, between a tutor and any minor should, of course, take place only in a supervised setting.
Legal requests and business transfers
Self-Protection and Choices
We strongly advise you to help keep the Site secure by never sharing your username or password. If you believe your password may have been compromised, please change it immediately or contact Tutor Troops for additional assistance.
Tutor Troops may send you email communications periodically detailing new features or promotions on the Site. You may unsubscribe from these messages by using the link at the bottom of the email. We may also send you email messages about the status of your account or any notices as required by law. You may not opt-out of receiving these administrative emails at any time during your usage of the Service. If you wish to terminate your account, please contact us.
Users Outside the United States